HomeServicesStorm & insurance restoration

Storm & insurance restoration

Wind, ice and falling limbs do most of the damage here. We inspect, cover what is open to the weather, and document the damage so you have what your insurer asks for.

What does storm damage to a roof look like?

Storm damage is not always visible from the ground: creased or missing shingles after a gust, granules scoured off by wind-blown debris, flashing pulled up, dents in gutters and siding, a limb through the deck.

We photograph and measure the damage, put a temporary cover over any opening, and write up what we found.

Your insurer decides what your policy covers, and the claim stays between you and your insurer. We can meet the adjuster on site to show the damage.

When should I have my roof checked after a storm?

  • Right after a nor'easter, the remnants of a tropical storm, a heavy wet snow or a summer squall, even if nothing shows inside.
  • Shingles, flashing or siding on the ground.
  • A tree or limb has come down on the roof.
  • Water inside during or after the storm.
  • Policies set time limits for reporting damage: check yours and report it early.
  • Strangers knocking after a storm: Connecticut's Department of Consumer Protection warns about out-of-state roofers going door to door. Look up any contractor's home improvement registration on the state's eLicense site before you sign.

Who pays for storm damage repairs?

The cost depends on the damage. If your policy covers it, the policy sets your share, usually the deductible. Many Connecticut homeowners policies also carry a separate hurricane deductible, a percentage of the dwelling coverage, that applies only when a hurricane warning is issued for the state: check yours before storm season.

If the damage is not worth a claim, we say so and give you a straight repair price.

How does storm restoration work?

  1. Step 1

    Make it safeWe tarp or board up anything open to the weather.

  2. Step 2

    Document itPhotos, measurements and a written description of the damage.

  3. Step 3

    Your claimYou report the damage to your insurer. We can meet the adjuster on site.

  4. Step 4

    The repairWe do the work the approved scope covers, to code.

Common questions

How does a hurricane deductible work in Connecticut?

Many Connecticut homeowners policies carry a separate hurricane deductible, set as a percentage of the dwelling coverage rather than a flat amount. According to the Connecticut Insurance Department, it applies only when the National Weather Service issues a hurricane warning for part of the state. A nor'easter or an ordinary windstorm falls under your regular deductible. Check your declarations page before storm season.

How do I avoid storm-chaser roofers after a storm?

Connecticut's Department of Consumer Protection warns about roofers who go door to door after storms. Before you sign, look up the contractor's home improvement registration on the state's eLicense site, insist on a written contract with a start date, a completion date and the registration number, and never agree to have a contract inflated to cover your deductible: insurers treat that as fraud.

Can a roofer handle my insurance claim for me?

In Connecticut, negotiating a claim on your behalf is the work of a licensed public adjuster. A roofer can inspect, document the damage with photos and measurements, and meet your insurer's adjuster on site to show what was found. The claim itself stays between you and your insurer.

What storms damage roofs most in New Haven County?

Wind does most of the damage here: nor'easters off Long Island Sound, the remnants of tropical storms such as Irene, Sandy and Isaias, and summer squall lines that bring down trees and limbs. Heavy wet snow and ice dams cause winter leaks. Hail happens, but it is occasional and local compared with wind and ice.

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203-555-0100
AreaNorth Haven and New Haven County, CT
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